Frequently Asked Questions

We understand, plans change. However, once an order has been placed, we’re unable to modify or cancel it at this time. Thank you for your understanding.

All of our products are handmade with care. Please allow a 1-week lead time before your order is processed and shipped. Once your order is placed, you’ll receive a confirmation email. When your order has been fulfilled, you’ll receive a shipping notification with tracking details. We appreciate your patience as we prepare each piece with intention.

We accept all major credit cards, debit cards, Shop, Apple Pay, Google Pay, Venmo, and PayPal for a seamless checkout experience.

Coconut wax is a natural, sustainable wax derived from hydrogenated coconut oil. It offers a smooth, creamy finish, a clean burn, and an exceptional scent throw, perfect for an elevated candle experience.

We use two high-quality cotton wicks, carefully selected for each candle size.

Our smaller candles feature a flat-braided, coreless cotton wick, free of lead and zinc, with paper fibers woven in for a steady, consistent flame.

Our larger candles use a flat-braid cotton core wick made from textile-grade cotton, designed for a clean, stable burn with minimal carbon buildup.

Both wick styles are chosen to complement the coconut wax and enhance your candle experience.

Yes! We use high-quality fragrance oils that are free from phthalates and toxins, ensuring they are safe for use in your home around children and pets when burned as directed.

To get the best experience from your candle, always trim the wick to ¼ inch before each burn to ensure a clean, even flame. Allow the wax to melt fully across the surface during the first burn to prevent tunneling. For safety and optimal performance, avoid burning your candle for more than four hours at a time. Keep the wick centered and free of debris, and store your candle in a cool, dry place away from direct sunlight. With proper care, your candle will burn beautifully and evenly, enhancing both its scent and lifespan.

We use only premium cotton blends.; chosen for their softness, durability, and elevated feel! For best results, wash your apparel in hot or cold water and tumble dry on low to medium heat. This helps maintain softness and durability over time.

Absolutely. We’re happy to offer both bulk and wholesale inquiries for our handmade candles and apparel for special events or custom needs. To get started, please fill out our custom order form; we’d love to create something just for you!

We typically review inquiries within 1–2 business days. If you haven’t heard from us within 3–4 business days, please feel free to follow up via email. We’ll make sure to get back to you promptly.